Terms and Conditions

1. Acceptance of Terms

By accessing and using eSivio's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

eSivio provides eSIM (embedded SIM) services that enable users to access mobile data services worldwide. Our services include:

• Purchase of eSIM data packages for various countries and regions
• Instant delivery of eSIM activation codes
• Customer support for eSIM activation and usage
• Dashboard for managing your eSIM packages

3. User Accounts

To use eSivio's services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. eSIM Activation and Usage

eSIM services require a compatible device. You are responsible for ensuring your device supports eSIM technology before purchasing. Activation codes are delivered electronically and must be installed according to the provided instructions.

Data packages are valid for the duration specified at the time of purchase. Unused data may expire upon package expiration and is non-refundable.

5. Payment and Pricing

All prices are displayed in the currency selected at checkout. Payments are processed securely through our payment provider (Stripe). We reserve the right to modify pricing at any time, though changes will not affect orders already placed.

6. Refund Policy

Due to the digital nature of our products, refunds are generally not available once an eSIM activation code has been delivered. Exceptions may be made in cases of technical issues or service outages caused by eSivio. Please contact our support team for assistance.

7. Privacy and Data Protection

We are committed to protecting your privacy. Your personal information is collected and processed in accordance with our Privacy Policy. We do not sell your personal data to third parties.

8. Limitation of Liability

eSivio is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.

9. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will always be available or error-free. Network coverage and quality may vary depending on location and local carrier conditions.

10. Modifications to Terms

eSivio reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitute acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us: